An interview with a nanny agency is different from a direct interview with a family. You are not just pitching yourself for one specific role — you are making the case that you are someone the agency will want to represent across multiple families over time. The standard is high, and preparation makes the difference.
What Agencies Are Evaluating
In an agency interview, the coordinator is assessing several things at once:
- Whether your experience genuinely matches what you have put on your resume
- Whether you can communicate clearly and professionally about your work
- Whether your availability and preferences align with what they are currently placing
- Whether they would feel comfortable sending you into a client family’s home
Before the Interview
Get your paperwork in order first. Agencies will often ask for or verify the following before or during the interview:
- CPR and First Aid certification (bring the physical card or digital proof)
- Driver’s license
- Work authorization documentation
- Reference contact information — names, phone numbers, and your relationship to each
If your CPR certification is expired, renew it before you apply. It is one of the most common reasons candidates are stalled in the process.
How to Talk About Your Experience
Be specific. Agencies have heard every generic answer. What stands out is a candidate who can speak precisely about the ages of the children they cared for, the challenges they navigated, the routines they built, and why each position ended.
Prepare a short, clear narrative for each position on your resume. Practice saying it out loud before the interview.
Questions You Will Likely Be Asked
- Walk me through your most recent position — what were your responsibilities and why did it end?
- What age group do you have the most experience with?
- How do you handle a situation where a child is having a difficult day and the parents are unavailable?
- What are you looking for in your next role?
- What is your availability and are there any schedule restrictions?
- Do you have experience with any special needs or developmental considerations?
Questions You Should Ask
Asking good questions signals that you are serious and professional:
- What types of families are you currently working with?
- What does the typical placement timeline look like right now?
- How do you handle situations where a placement is not working out?
- What do the strongest candidates on your roster have in common?
After the Interview
Send a brief follow-up email the same day thanking the coordinator for their time. It takes two minutes and most candidates skip it — which means it actually stands out when you do it.
Browse open positions from LA agencies while you work through the application process at our jobs board.